Refund Policy

Last Updated: November 16, 2025

All sales are generally final and non-refundable due to the nature of digital services.

We encourage using free trials or demonstrations before purchasing to ensure services meet your needs.

Monthly subscriptions: No refunds; cancel anytime to prevent future charges
Annual subscriptions: Refunds may be considered within 14 days if usage is minimal (at our discretion)
Setup and implementation fees are non-refundable

Refunds may be provided for billing errors, duplicate charges, or extended service outages as specified in your SLA.

No refunds for change of mind, lack of usage, dissatisfaction when services delivered as specified, or violation of Terms.

To request a refund, contact contact@jbplservices.com. Requests reviewed within 10 business days. Approved refunds processed within 15 business days.

Filing a chargeback may result in account suspension and termination. Please contact us first to resolve billing concerns.